Name and contact of the responsible person according to article 4 paragraph 7 GDPR
Phone: +49 (0) 5743 – 93377-0
Fax: +49 (0) 5743 – 93377-29
Data Protection Officer
Name: Frau Helke Diepholz
Address: LSR IT-Beratung GmbH • Brockdorfer Esch 1 • 49393 Lohne
Security and protection of your personal data
We consider it our primary responsibility to protect the confidentiality of the personal information you provide and to protect it from unauthorised access. That’s why we take the utmost care and set state-of-the-art security standards to ensure maximum protection of your personal information.
As a private company, we are subject to the provisions of the European Data Protection Regulation (DSGVO – GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection rules are respected both by us and by our external service providers.
Legislation requires that personal data be processed lawfully, in good faith and in a manner that is reasonable for the data subject (“lawfulness, fairness, transparency”). To ensure this, we inform you about the individual legal definitions that are also used in this privacy statement:
1. Personal data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter the “data subject”); a natural person is regarded as identifiable, who can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, the expression of the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person.
“Processing” means anyone, with or without the help of automated procedures, performed procedures or any such series of operations related to personal data such as collection, gathering, organisation, ordering, storage, adaptation or modification, reading, querying , the use, disclosure by transmission, dissemination or any other form of provision, matching or linking, restriction, erasure or destruction.
3. Restriction of processing
“Restriction of processing” is the marking of personal data stored with the aim of limiting its future processing.
“Profiling” means any kind of automated processing of personal data which consists in using that personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, to analyse or predict personal preferences, interests, reliability, behaviour, location or change of location of that natural person.
“Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without additional information being provided, provided that such additional information is kept separate and subject to technical and organisational measures to ensure that the personal data cannot be assigned to an identified or identifiable natural person.
6. File System
“File system” means any structured collection of personal data accessible by specific criteria, whether that collection is centralised, decentralised or organised according to functional or geographical considerations.
7. Responsible person
“Responsible person” means a natural or legal person, public authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for their appointment may be provided for under Union or national law.
“Processor” means a natural or legal person, public authority, institution or other body that processes personal data on behalf of the controller.
“Recipient” means a natural or legal person, public authority, agency or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be recipients; the processing of such data by the said authorities shall be in accordance with the applicable data protection rules in accordance with the purposes of the processing.
10. Third party
“Third party” means a natural or legal person, public authority, institution or other body other than the data subject, the controller, the processor and the persons authorised under the direct responsibility of the controller or processor to process the personal data.
A “consent” of the data subject is any expression of will voluntarily given in a specific, unequivocal and unambiguous manner in the form of a statement or other unambiguous confirmatory act that indicates to the data subject that they are involved in the processing of the data subject’s personal data.
Legality of processing
The processing of personal data is only lawful if there is a legal basis for processing it. The legal basis for the processing may be, in accordance with Article 6 (1)
lit. a – f GDPR in particular:
- The data subject has given his/her consent to the processing of the personal data concerning him/her for one or more specific purposes;
- The processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures which are carried out at the request of the data subject;
- The processing is necessary to fulfil a legal obligation to which the controller is subject;
- The processing is necessary to protect the vital interests of the data subject or any other natural person;
- The processing is necessary for the performance of a task which is in the public interest or in the exercise of public authority delegated to the controller;
- The processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring personal data protection prevail, in particular where the data subject is a child.
Information about the collection of personal data
(1) Below we inform you about the collection of personal data when using our website. Personal data is for example: Name, address, e-mail addresses, user behaviour.
(2) When contacting us by e-mail or using a contact form, the information you provide (your e-mail address, your name and telephone number, if applicable) will be stored by us to answer your questions. We delete the data in this connection after the storage is no longer required, or the processing is restricted, if legal storage obligations exist.
Collection of personal data when visiting our website
In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to inform you about our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. GDPR):
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the requirement (concrete page)
- Access Status / HTTP status code
- Each transmitted amount of data
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software.
(1) In addition to the aforementioned data, cookies are stored on your computer when using our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the body that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
(2) This website uses the following types of cookies, the scope and operation of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.).
- Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
- Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
- You can configure your browser setting according to your wishes and
for example decline the acceptance of third-party cookies or all cookies. So-called “Third Party Cookies” are cookies that have been set by a third party, and therefore not by the actual website on which you are currently located. Please note that disabling cookies may not enable you to use all features of this website.
More features and offers of our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to provide other personal information that we use to provide the service and for which the aforementioned data processing principles apply.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.
(3) Furthermore, we may disclose your personal data to third parties, if action participations, competitions, contracts or similar services are offered by us together with partners. For more information, please refer to your personal data or below in the description of the offer.
(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.
SSL Encryption 2
For security reasons and to protect the transmission of confidential data, such as enquiries you sent to us as the provider, this website uses an SSL encryption. You recognise an encrypted transmission by the change of the address line of the browser from „http://“ to „https://“ and by the lock-symbol in your browser address line.
If the SSL encryption is active, the data you have transmitted to us cannot be accessed by third parties.
Registration function 1
We offer you the opportunity to register on our site. The data entered in the course of this registration, which can be seen from the input fields in the registration form, are:
first name, surname, company, country, street, postal code, city, telephone number and email address.
These are collected and stored solely for utilizing our offer. When you register on our site, we will also store your IP address and the date and time of your registration. This is in the event that a third party abuses your data and registers with this data without your knowledge on our side, as a hedge on our part. A passing on to third does not take place. A comparison of the data collected with data, which may be collected by other components of our site, is also not done.
Use of our webshop
(1) If you wish to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data that we need for the processing of your order. Mandatory information necessary for the execution of the contracts is marked separately, further details are voluntary. We process the data provided by you to process your order. For this we can pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. You can voluntarily create a customer account, through which we can save your data for later purchases. If you create an account under “My Account”, the data you provide will be revocable. All other data, including your user account, you can always delete in the customer area.
(2) Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we are restricting processing, ie. your data will only be used to comply with legal obligations.
(3) In order to prevent unauthorised access by third parties to your personal data, in particular financial data, the order process is encrypted using TLS technology.
(1) We offer several payment methods for the use of the webshop and use different payment service providers. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. The legal basis for the transfer is Art. 6 para. 1 sentence 1 lit. a GDPR. Below we list our payment service providers.
If you choose the payment method PayPal, your personal data will be transmitted to PayPal. Prerequisite for the use of PayPal is the opening of a PayPal account. With the use or opening of a PayPal account name, address, telephone number and e-mail address must be transmitted to PayPal. The legal basis for the transmission of data is Article 6 (1) lit. a GDPR (consent) and Article 6 para. 1 lit. b GDPR (processing to fulfill a contract).
Operator of the payment service PayPal is the:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
(1) With your consent, you can subscribe to our newsletter, which informs you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
(2) To register for our newsletter, we use the so-called double opt-in procedure. This means that after you have registered, we will send you an e-mail to the e-mail address specified in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to inform you about possible misuse of your personal data.
(3) The only requirement for sending the newsletter is your e-mail address. The specification of additional, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.
(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the cancellation by clicking on the link provided in each newsletter e-mail, or by e-mail to email@example.com or by sending a message to the contact details stated in the imprint.
(5) We point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the e-mails sent include so-called web beacons or tracking pixels that represent one-pixel image files stored on our website. For the analysis, we link the above-mentioned data and the web beacons with your e-mail address and an individual ID. The data are collected exclusively pseudonymised, so the IDs are not linked to your other personal data, a direct personal reference is excluded. You can object to this tracking at any time by clicking on the separate link provided in each e-mail or informing us via another contact path. The information will be stored as long as you have subscribed to the newsletter. After logging out, we store the data purely statistically and anonymously.
Our offer is basically for adults. Persons under the age of 16 should not submit any personal data to us without the consent of their parents or guardians.
Rights of the person concerned
(1) Revocation of consent
If the processing of the personal data is based on a given consent, you have the right to revoke the consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
You can always contact us to exercise the right of withdrawal.
(2) Right to confirmation
You have the right to ask the person in charge to confirm that we are processing personal data concerning you. You can request confirmation at any time using the contact details above.
(3) Right to information
If personal data is processed, you can request information about this personal data and the following information at any time:
- the processing purposes;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organisations;
- if possible, the planned duration for which the personal data are stored or, if this is not possible, the criteria for determining that duration;
- the existence of a right to rectification or erasure of the personal data concerning you or to a restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data are not collected from the data subject, all available information on the source of the data;
- the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.
If personal data are transmitted to a third country or to an international organization, you have the right to be informed of the appropriate safeguards under Article 46 of the GDPR in connection with the transfer. We provide a copy of the personal data that is the subject of the processing. For any additional copies you request of a person, we may charge a reasonable fee based on the administrative costs. If the application is submitted electronically, the information must be provided in a standard electronic format, unless otherwise stated. The right to receive a copy under paragraph 3 shall not affect the rights and freedoms of others.
(4) Right to rectification
You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
(5) The right to cancel (“right to be forgotten”)
You have the right to request that the person responsible for your personal data be deleted immediately and we are obliged to delete personal data immediately if one of the following applies:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- The data subject withdraws the consent on which the processing was based, in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR, and lacks any other legal basis for the processing.
- In accordance with Article 21 (1) of the GDPR, the data subject objects to the processing and there are no legitimate grounds for processing, or the data subject objects to the processing in accordance with Article 21 (2) GDPR.
- The personal data was processed unlawfully.
- The erasure of personal data is necessary to fulfil a legal obligation under Union or national law to which the controller is subject.
- The personal data was collected in relation to information society services offered pursuant to Article 8 (1) of the GDPR.
If the controller has made the personal data publicly available and is required to erase it in accordance with paragraph 1, taking into account the technology available and the implementation costs, (s)he shall take appropriate measures, including technical ones, to inform data controllers who process the personal data to inform that an affected person has requested that they delete all links to such personal data or copies or replications of such personal data.
The right to cancel (“right to be forgotten”) does not exist if processing is required:
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task which is in the public interest or in the exercise of public authority delegated to the controller;
- for reasons of public interest in the field of public health, in accordance with Article 9 (2) (h) and (i) and Article 9 (3) GDPR;
- for archival purposes of public interest, for scientific or historical research purposes or for statistical purposes under Article 89 (1) GDPR, where the law referred to in paragraph 1 is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to assert, exercise or defend legal claims.
(6) Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if any of the following conditions apply:
- the accuracy of the personal data is disputed by the data subject for a period allowing the controller to verify the accuracy of the personal data;
- the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data;
- the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them to assert, exercise or defend legal claims; or
- the person concerned has lodged an objection to the processing pursuant to Article 21 (1) of the GDPR, as long as it is not certain that the responsible reasons of the person responsible prevail over those of the person concerned.
If the processing has been restricted in accordance with the above-mentioned conditions, this personal data will only be stored with the consent of the data subject or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons important public interest of the Union or of a Member State.
In order to exercise the right to limit processing, the data subject may contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the Personal Data you provide to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance by the controller providing the Personal Information were to be transmitted, provided that:
- the processing is based on a consent in accordance with Article 6 (1) (a) or Article 9 (2) (a) or a contract pursuant to Article 6 (1) (b) GDPR; and
- the processing is done using automated procedures.
When exercising the right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data is transmitted directly from one controller to another, as far as technically feasible. The exercise of the right to data portability is without prejudice to the right of cancellation (the right to be forgotten). This right does not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
(8) Right to object
You have the right, for reasons of your own particular situation, to object at any time to the processing of personal data relating to you pursuant to Article 6 (1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions. The controller no longer processes the personal data unless he can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
If personal data is processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
Regarding the use of information society services, regardless of Directive 2002/58 / EC, you can exercise your right to object through automated procedures that use technical specifications.
You have the right, for reasons of your own particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1), except when: the processing is necessary to fulfil a public interest task.
The right of objection can be exercised at any time by contacting the respective person responsible.
(9) Automated decisions on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision:
- is necessary for the conclusion or performance of a contract between the data subject and the controller,
- is permitted by Union or Member State legislation to which the controller is subject, and where such legislation contains appropriate measures to safeguard the rights, freedoms and legitimate interests of the data subject, or
- with the express consent of the data subject.
The controller shall take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, to express his or her own position and to challenge the decision.
This right can be exercised by the data subject at any time by addressing himself/herself to the responsible person.
(10) Right to complain to a supervisory authority
Sie haben zudem, unbeschadet eines anderweitigen verwaltungsrechtlichen oder gerichtlichen Rechtsbehelfs, das Recht auf Beschwerde bei einer Aufsichtsbehörde, insbesondere in dem Mitgliedstaat ihres Aufenthaltsorts, ihres Arbeitsplatzes oder des Orts des mutmaßlichen Verstoßes, wenn die betroffene Person der Ansicht ist, dass die Verarbeitung der sie betreffenden personenbezogenen Daten gegen diese Verordnung verstößt.
(11) Right to effective judicial remedy
Furthermore, without prejudice to any other administrative or judicial remedy, they shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their residence, place of work or place of alleged infringement, if the data subject considers that the processing data concerned is in breach of this regulation.
Use of Piwik/Matomo
(1) Under certain circumstances our websites use the web analysis service Piwik/Matomo in order to analyze the use of our websites and to improve them on a regular basis. Based on the statistics gathered, we can improve our offerings and make them more interesting to you as the user. The legal basis for using Piwik/Matomo is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR.
(2) Cookies (see § 3 for more information) are stored on your computer for purposes of this evaluation. The information thus collected is stored solely on our servers in Germany. You can end this evaluation by deleting existing cookies and preventing the storing of new cookies. If you prevent the storing of cookies, you might not be able to use all the functions of this website. Open your browser settings in order to prevent cookies from being stored. In order to prevent Piwik/Matomo from being used, remove the check mark next to Piwik/Matomo iFrame, thereby activating the opt-out plug-in.
(3) Under certain circumstances our websites might use Piwik/Matomo with the “AnonymizeIP” extension. This means that truncated forms of IP addresses are processed further, making it impossible to relate them directly to any individual. The IP address transmitted by your browser via Piwik/Matomo is not combined with other data that we collect.
(4) The Piwik/Matomo program is an open-source project. Go to https://matomo.org/privacy-policy/ for the third-party provider’s information about data protection.
Integration of Google Maps
(1) On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.
(2) By visiting the website, Google receives the information that you have accessed on the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
Use of reCAPTCHA 1
In order to protect input forms on our site, we use the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter „Google.“ By means of this service it can be distinguished whether the corresponding input is of human origin or is created improperly by automated machine processing.
To our knowledge, the referrer URL, the IP address, the behaviour of the website visitors, information about the operating system, browser and length of stay, cookies, display instructions and scripts, user input behaviour and mouse movements in the “reCAPTCHA” checkbox are conveyed to “Google.”
Google uses the information obtained, among other things, to digitize books and other printed matter as well as to optimize services such as Google Street View and Google Maps (e.g. house number and street name recognition).
The IP address provided as part of “reCAPTCHA” is not merged with other data from Google unless you are logged into your Google Account at the time the „reCAPTCHA“ plug-in is used. If you want to prevent this transmission and storage of data by “Google” about you and your behaviour on our website, you must log out of “Google” before you visit our site or before using the reCAPTCHA plug-in.
Publication of vacancy announcements 1
We electronically collect and process your application data for the purpose of completing the application process. If your application results in the conclusion of an employment contract, the data collected from you may be stored in your personnel file for purposes of normal organizational and administrative processes in compliance with appropriate legal requirements.
Upon rejection of your application, data you have provided is automatically deleted two months after notification of rejection. This does not apply in such instances where, due to legal requirements (such as the burden of proof obligation stipulated in the Equal Treatment Act) a longer storage period is necessitated or when you expressly agreed to have your data stored for a longer period in our database of prospective applicants.
Contradiction advertising emails 2
The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.
We use external service providers (processors) for example for the shipment of goods, newsletters or payment transactions. Separate order data processing has been entered into with the service provider to ensure the protection of your personal data.
We work together with the following service providers:
- pb-media.de GmbH, Ringstraße 97, 32427 Minden, Agency for web & print, Contact the data protection officer: firstname.lastname@example.org